Practice management

Standard Features

1.Online Appointment Booking

Enable patients to book appointments directly from the practice’s website, integrated into the practice’s calendar for seamless scheduling.

2.Smart Patient Communication System

Communicate with patients using their preferred method—WhatsApp, SMS, email, or in-app notifications—for appointment reminders, service announcements, prescription reminders, and chronic illness management directly from the platform.

3.Patient Feedback Collection

Implement a system for patients to rate services, submit complaints, and interact with billing departments, fostering a responsive and patient-centric practice environment.

4.Advanced Calendar

Manage your practice with unparalleled efficiency using our advanced calendar. Easily drag and drop to move appointments, set reminders for non-patient consultations, and manage tasks. Practice managers can structure a doctor’s time with ease and ensure the smooth running of the practice.

5.Booking Confirmations and Reminders

When patients make a booking online or by phone, confirmations and reminders are sent via WhatsApp, SMS, or email.

Advanced Features

1.Integrated Specialist Referral Network

Connect with specialists in real-time through the integrated calendar, allowing for immediate referral and appointment reservation, including the generation of AI-crafted, data-rich referral letters.

2.Comprehensive Performance Dashboard

Tailor-made for various medical practice roles, this dashboard displays essential metrics like doctor revenue, patient volumes, and compliance rates in intuitive graphs. It enables practice managers and head doctors to monitor and enhance practice performance effectively.

3.Report Reconciliation

Specialists can send reports back to the referring GP digitally, ensuring that patient records are comprehensive and up-to-date without the need for paper files.

4.Advanced Call Centre

Utilise this service for value-added patient services like follow-up calls, patient billing queries, and patient chronic disease registrations with medical aids.

5.Targeted Advertising Services

We offer specialised advertising services that leverage patient data insights to precisely market niche healthcare services, such as advanced chronic disease management programs.

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